We have created some terms and conditions around participating within our online communities to make sure we provide a quality, respectful environment for our followers and fans.

Please read the following carefully, as it provides information about sharing and contributing content and also how we’ll respond to anything that’s abusive, unsuitable or derogatory.

Important points to be aware of:
The opinions and/or views expressed on our social media platforms, including, but not limited to our Facebook, Twitter and YouTube pages, represent the thoughts of individual bloggers and online communities, and not necessarily those of Resolution Insurance

While Resolution Insurance monitors and/or moderates content posted on our social media platforms, we only respond to comments during standard business hours. Our social media sites are monitored during standard business hours and sometimes responses to online requests for information may take more than one business day.

Resolution Insurance makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the online or social media content, and expressly disclaims liability for errors and omissions in it. No warranty of any kind, implied, expressed, or statutory, including, but not limited to, the warranties of non-infringement of third party rights, is given with respect to the content of social media or its links to other online resources.

Resolution Insurance reserves the sole right to review, edit and/or delete any comments it deems are inappropriate or are clearly spam.

Comments including, but not limited to, the following may be deleted or edited by the moderators:

abusive or hurtful comments about a blogger, another participant or Resolution Insurance, which may include:
inappropriate language (e.g. profanity, racial, ethnic or gender-based language)
personal attacks or defamatory statements or comments (e.g. negative personal or untrue comments about a participant), instead of just criticising his/her posting, opinion or comments
irrelevant and redundant comments (e.g. promotion of events, groups, pages, websites, organisations and programs not related to or affiliated with Resolution Insurance)
comments that violate the privacy of Resolution Insurance’s staff, clients or stakeholders.

Links to other websites from Resolution Insurance’s social media sites are provided as a guide only and do not constitute endorsement and as such we are not responsible for the content of external websites.

By submitting content to our social media sites, you understand and acknowledge that this information is available to the public and as such, is considered a public record.

Resolution Insurance reserves the right to change, amend, remove or add to these terms of use as appropriate, and without notice.

If you have any questions about this disclaimer, including its application, please contact us at info@resolution.co.ke or through our contact centre on: +254 709 990 000, +254 730 199 000