Privacy Policy

Terms & conditions

RHEAL is committed to protecting the privacy of the users of this Web site. We will use and disclose the information you provide us as stated in our Web Site Privacy Statement.

In addition, if you provide health information that identifies who you are (as when health information also includes your name or Social Security number) we will only use and disclose such information as stated in the Notice of Privacy Practices. The Notice of Privacy Practices is different for each of the geographic regions we serve:

  • Kenya
  • Uganda
  • Tanzania

Web Site Privacy Statement

Use and disclosure of health information includes using the information to provide treatment to the individual, to make payments for such treatment, and to conduct ongoing quality improvement activities. Our use and disclosure of an individual's personal information (including health information) is limited as required by the government and the law. We do not sell or rent personal information about visitors to this site or customers who use the site.

This Web site has security measures in place to help protect against the loss, misuse, or alteration of information under our control. These measures include encryption of data using the Secure Socket Layer (SSL) system, and using a secured messaging service when we send you personal information electronically.

Despite these measures, the confidentiality of any communication or material transmitted to or from us via this site by Internet or e-mail cannot be guaranteed.

At your discretion, you may contact us at the mailing address or telephone number listed in the "Questions, complaints, and contacts" section at the end of this Privacy Statement.

However, this website is a guide to information and the legal binding contract with the member is their respective signed membership application forms.

Revisions to the Privacy Statement

We may revise this Privacy Statement from time to time as we add new features or as laws change that may affect our services. If we make material changes to our Privacy Statement, we will post notice of this on our Web site. Any revised Privacy Statement will apply both to information we already have about you at the time of the change, and any personal information created or received after the change takes effect. We encourage you to periodically reread this Privacy Statement, to see if there have been any changes to our policies that may affect you.

Web site visitor data

RHEAL routinely gathers data on Web site activity, such as how many people visit the site, the pages they visit, where they come from, how long they stay on the site, etc. The data is collected on an aggregate, anonymous basis, which means that no personally identifiable information is associated with the data. This data helps us improve site content and overall usage. The information is not shared with other organizations for their independent use.