Mr. PETER NDUATI
GROUP CHIEF EXECUTIVE OFFICER
PETER NDUATI – GROUP CHIEF EXECUTIVE OFFICER
A Master’s degree holder in Economics and Insurance, Peter Nduati is a chartered insurer with over 20 years experience in the Kenyan Insurance Industry. He is currently pursuing a doctorate programme focusing in Entrepreneurship in Kenya. Formerly CEO of Metropolitan Heath Group, a South African Health insurance group and was Managing Director of AAR Health Services Tanzania. He is also a director of First Benefits Ltd, Pine Creek Holdings and Brown Oak Ltd an investment holding company. He also sits on the Board of Absolute Security Ltd, and the Board of Governors of Dagoretti High School.
He was named Entrepreneur of the Year 2013 in the East Africa round of the Johnnie Walker Blue Label CNBC Africa All Africa Business Leaders Awards. The continent’s most prestigious business awards, the AABLAs recognize innovators and pioneers in a variety of categories, reflecting the diversity of the African business environment. He was also admitted as a Global Fellow in the Africa Leadership Institute, the ASPEN initiative. The Africa Leadership Initiative (ALI) is a collaborative effort of seven partner organizations in Africa and the United States to foster values-based, action-oriented leadership in Africa. ALI Fellows are highly successful, entrepreneurial individuals from business, government and civil society.
MANAGING DIRECTOR – RESOLUTION INSURANCE KENYA
ALICE MWAI – MANAGING DIRECTOR-RESOLUTION INSURANCE KENYA
Alice Mwai is the Managing Director at Resolution Insurance Company Limited. Until her appointment to the new position, she was the Chief Operating Officer of Resolution Insurance.
She holds a Bachelor of Arts Degree, Economics from University Nairobi and is a CPA (K) holder. Alice is member of ICPAK, the Institute of Directors and the Insurance Institute of Kenya.
She has experience in operations, external and internal audit, risk and financial management as well as strategy formulation and execution gained over a period of 20 years having worked for different organizations.
CHIEF FINANCIAL OFFICER
STEPHEN LUGALIA – CHIEF FINANCIAL OFFICER
GROUP HEAD OF MARKETING
JOAN KARIUKI – GROUP HEAD OF MARKETING
GENERAL MANAGER: FINANCE
PHILIP KIBUE – GENERAL MANAGER: FINANCE
Philip Kibue holds a Bachelor of Commerce, Accounting degree from Daystar University and is a qualified accountant ACCA. He formerly worked with WPP Scangroup as Finance Manager and Pricewaterhousecoopers as Assistant Finance Manager and has over 10 years’ experience in financial management.
GENERAL MANAGER: COMMERCIAL SERVICES
JAMES WANJOHI – GENERAL MANAGER: COMMERCIAL SERVICES
James Wanjohi has a Master’s degree in Business Administration (with a major in Strategic Management) and is currently pursuing his Doctorate Degree in Marketing from Jomo Kenyatta University of Science & Agriculture.
He is an associate of Chartered Insurance Institute (CII) and Chartered Institute of Marketers (CIM).
Mr Wanjohi has a wealth of experience gathered from over 13 years working in various capacities within the insurance industry with his previous role being Broker Channels Manager at AIG.
GENERAL MANAGER: MEDICAL OPERATIONS
BETTY OBINGO-OMUNE – GENERAL MANAGER: MEDICAL OPERATIONS
Betty Omune is the GM for Medical Operations. She is a Kenya Registered Nurse with vast clinical practice and managed care experience. Her professional career has been with Ministry of Health and Aga Khan Hospital both in Nairobi and Kisumu. Formerly with Mediplus Services Ltd as the Care Management Supervisor and quality management representative – ISO9001:2000 certification. Betty is also currently pursuing an Advanced Diploma in Insurance from Chartered Institute of Insurance London.
HEAD OF HUMAN RESOURCES & FACILITIES
JENIFFER MBURU – HEAD OF HUMAN RESOURCES & FACILITIES
Jeniffer has over 10 years experience working with various companies including AAR Health Services, First Benefits Ltd and Metropolitan Health Group all in administration department. Jeniffer holds a Bachelors of Business Administration- Human Resources Management Option from Kenya Methodist University and an Advanced Diploma in Administration from Association of Business Executives (UK). She is currently pursuing a Masters of Business Administration from Daystar University.
HEAD OF SALES: GENERAL INSURANCE BUSINESS
PETER WACHIRA – HEAD OF SALES: GENERAL INSURANCE BUSINESS
HEAD OF OPERATIONS
JOYCELINE WEKESA – HEAD OF OPERATIONS
Joycelene holds a Masters in Business Administration degree Insurance Option from The University of Nairobi with over 10 years experience working in the insurance industry. She has previously worked with Madison Insurance in various capacities, growing up the ranks from an Insurance offer to an Underwriting and Reinsurance Manager.
MICHAEL WESONGA – INTERNAL AUDITOR
Michael holds a Bachelor of Commerce (Accounting) degree from University of Nairobi and is a Certified Public Accountant, CPA (K). He is also writing his project paper for a Master of Science (Finance & Investments) degree offered by University of Nairobi. He has over 7 years’ experience in Finance and Internal Auditing and previously worked with Equity Bank Ltd, Credit Bank Ltd and Nairobi Water Company Ltd. Michael joined Resolution Insurance in May 2014.
HEAD OF CLIENT EXPERIENCE
SAMMY NDAMBUKI – HEAD OF CLIENT EXPERIENCE
Sammy holds a Bachelor of Arts degree (hons) from The University of Nairobi and has over 10 years’ experience in the banking sector.
He is a customer experience strategist passionate about value creation through the provision and execution of a consistent and measurable, customer-anchored service strategy.
Sammy also has proven expertise honed within the financial services sector, specializing in the totality of the customer experience management, service quality measurement, process re-engineering, customer lifetime value management incorporating loyalty and retention strategic input, and customer communication.